Precision medicine tools built for serious wellness centers. Pick the tier that matches your patient volume and unlock the full power of GeneOS.
Yes. You can upgrade or downgrade at any time from your billing portal. Upgrades take effect immediately and you're prorated. Downgrades take effect at the next billing cycle. Patient data is always preserved regardless of tier.
Every new clinic starts on the Free tier with up to 5 patients at no cost — no credit card required. When you're ready to scale, you can upgrade to Starter or Clinical with one click. The Starter plan also includes a 14-day money-back guarantee.
Your patient data, blueprints, and protocols remain accessible in read-only mode for 90 days after cancellation, giving you time to export everything. After 90 days, data is purged per our HIPAA-compliant retention policy. You can request an export at any time.
Patient limits are based on active patients — those with at least one lab submission in the current billing period. Archived or discharged patients don't count against your limit. Existing patients are never locked if you hit the limit; only new intake is paused until you upgrade or archive inactive patients.
Yes. GeneOS stores all patient data encrypted at rest, operates under a signed BAA, and follows HIPAA Security Rule technical safeguards. Enterprise clients receive a custom BAA and can configure dedicated infrastructure for complete data isolation.
All major credit and debit cards (Visa, Mastercard, Amex, Discover) are accepted via Stripe. Enterprise clients can arrange ACH bank transfer or annual invoice billing. All payments are PCI-compliant — GeneOS never stores card data directly.